The Increasing Rate of Cases Filed by Plaintiffs Against Forever 21 Clothing and Accessories
Forever 21 is well known for its wonderful clothing lines. However, many consumers have been put off buying from the company due to two separate lawsuits filed against it. The first suit was brought forth by a man who suffered from allergic reactions to one of their vacuum bags. He claimed that the product caused these allergies, which resulted in him being unable to work and living his life in fear. The second lawsuit, brought forth by an individual who suffered from migraines, had to do with an accessory item called the “Cradle of Love”.
Forever 21 is one of the more well-known fashion brands in the world, so it should come as no surprise when a product from this company was targeted in two separate lawsuits.
According to the attorney representing the plaintiffs in both cases, Forever 21’s production process has caused extensive amounts of injury to employees and freelancers. In addition, the company has refused to compensate employees or freelancers who have been wrongfully terminated from their jobs because of the Forever 21 products that they have worked so hard to promote. Ultimately, according to the plaintiffs in both cases, the lawsuits against Forever 21 are meritless. As a result, the plaintiffs are seeking compensatory and punitive damages for their injuries and losses.
Although Forever 21 may not be able to escape from the spotlight of these two lawsuits, it can certainly shed some light on the quality of its goods and service.
Many customers have come forward to complain about the quality of Forever 21’s clothing and accessories, which are often sold in conjunction with similarly styled fast fashion brands like Gucci. These customers point out that the clothes produced by Forever 21 are not only unattractive, but cheaply made and of poor quality. Many of these complaints are compounded when buyers find out that the bulk of the items in a given color or design are made by a third party company.
The quality of Forever 21 apparel and accessories do not suffer because the bulk of the product is manufactured by another company, which makes them more expensive than those sold by the brand itself.
However, the combination of cheap materials and mass production methods used by other companies also contribute to the problems faced by Forever 21. For example, many customers have expressed concern about the apparent flaw in the Forever 21 boingboing backpack. The similarity between the backpack seen on the Forever 21 website and the one sold by the manufacturer in an online store is striking.
In addition, in the case of the Forever 21 boingboing backpack, one reviewer remarked that the color was slightly off-white and did not appear to have been properly color matched.
In addition, she noted that the company had not taken the time to place the logo on the side or the back of the bag in a way that would make it obvious what brand the products belong to. Finally, one customer was not impressed with the fact that the company did not offer any warranty for the products. He noted that most manufacturers offer at least some form of warranty when products are sold in bulk. The absence of such a warranty, he felt, indicates that Forever 21’s lack of concern for their customers’ welfare is not something they feel proud of.
One of the causes for the rising number of cases filed by plaintiffs is the company’s attitude toward customers.
According to Forever 21’s vice president, Rich Baits, the company strives to build a “fair” relationship with customers. If a customer is unhappy with the quality of his or her product, or if the customer has a complaint about any aspect of the ordering process, he or she will be promptly accommodated. If the customer is dissatisfied, however, a complaint is an opportunity for the company to respond quickly and to begin working to correct the problem.