Automotive training centers have recently been put into a spotlight in the news, with many people claiming to have been victims of inappropriate behavior at these establishments. Several lawsuits have been launched against car manufacturers and their automotive training centers, ranging from sex-based allegations of inappropriate touching to claims of discrimination due to race or gender. What exactly is behind these lawsuits? Is it just a publicity stunt aimed at stemming public outrage over the conduct of these car dealerships? Or does it have something to do with the quality of the training they provide their employees?
The answer, as with most things in life, lies in the goal of any business.
That goal is to make money. Car manufacturers have been successfully meeting this goal by providing customers with high-quality products and service. In return, the public has continued to purchase these products and use them every day. In recent years, however, it appears that car dealers have been given a mixed bag of mixed results. While consumers have continued to enjoy great products and value added services, there seems to be a growing complaint that their automotive training center has offered less than optimal training for those who enroll in its programs.
This is why it is of great importance that anyone considering enrolling in an automotive training center should carefully examine all of their options.
After all, this is not some remote backwater located far from civilization. These facilities are located in major cities throughout the country and often employ hundreds of trained professionals. They have also been licensed by state licensing boards and should have nothing improper on their records.
If you’re contemplating purchasing a used vehicle, it’s important to understand what your dealership has in store for you.
Before you sign on the dotted line, be sure to check out a number of automotive training center locations in your area. It might be helpful to talk to others who have recently attended one of these facilities. You may even consider speaking with the State Motor Vehicle Licensing Board as well. While there is no guarantee that they will find anything on their website that will cause you to file a lawsuit, they should be able to tell you whether or not their program will be adequate for your needs.
The program that you choose should encompass instruction in basic vehicle maintenance and repair techniques.
It should also cover preventive maintenance techniques, both mechanical and software, as well as an annual refresher course in those areas. There is no reason that you should be required to take a refresher course whenever a company comes out with a newer model. Be sure that your automotive training center of choice maintains a consistent approach to changing technology. As long as you don’t spend too much time being confused by it, you should find the process to be easy and relatively inexpensive.
Don’t assume that just because a facility offers the state-mandated minimum training that is required that it will provide you with optimal results. Many automotive training centers offer extra services, such as technical support and private tutoring. If a center offers these options, then you should take them. After all, you may not have the time to sit in a class room to learn new techniques. Even if you do take the extra time to learn from your instructors, chances are you won’t understand everything right away.
You will want to know how to transfer your completed work product, and you will want to know how to post it for payment and credit approval. You may also want to find out what steps will be taken should you discover that the program does not meet the requirements you had hoped for. This should prevent you from wasting your time and money on a lawsuit that will end up unresolved.
When you become involved in an automotive training center lawsuit, you have two main choices. You can sit and do nothing, or you can fight back. There are a number of decisions to make, and the outcome will likely depend on your ability to speak intelligently and compellingly about your case. It’s important to get the right advice, so don’t be afraid to consult with legal experts.